News and Updates

2017
Sep
20

Important Notice: Incompatibility between iOS11 and AppRadio Mode

September 20, 2017

Dear Valued Pioneer Customer:

With the introduction of Apple’s new iOS 11 mobile operating system, Pioneer has discovered an incompatibility with AppRadio Mode on certain Pioneer Navigation, DVD, and AppRadio receivers. If you connect an iPhone® or 5th or 6th generation iPod touch® device that has been updated to iOS 11 and launch AppRadio Mode, you will experience a blank screen or other display malfunction that disables AppRadio Mode.

To maintain compatibility with AppRadio Mode, please continue using iOS 10 or older with your iPhone or iPod touch. Pioneer is working to resolve the issue and will update this notice once firmware updates for the receivers are available.

Affected receiver models include:

SPH-DA120 AVH-X7550BT AVH-X2790BT AVH-X6850DVD
AVH-X1550DVD AVH-X8550BT AVH-X2850BT AVH-X7750BT
AVH-X1590DVD AVH-X8590BT AVH-X2890BT AVH-X7850BT
AVH-X1650DVD AVH-X8650BT AVH-X4750DVD AVH-XL4750DVD
AVH-X1690DVD AVH-X8690BT AVH-X4790DVD AVH-XL5750BT
AVH-X2550BT AVH-X8750BT AAVH-X4850DVD AVH-Z1050DVD
AVH-X2590BT AVH-X8790BT AVH-X4890DVD AVH-Z1090DVD
AVH-X4550DVD AVH-X8850BT AVH-X5750BT AVH-Z2050BT
AVH-X4590DVD AVH-X8890BT AVH-X5790BT AVH-Z2090BT
AVH-X4650DVD AVH-X1750DVD AVH-X5850BT AVH-Z5050BT
AVH-X4690DVD AVH-X1790DVD AVH-X5890BT AVH-Z5090BT
AVH-X5550BT AVH-X1850DVD AVH-X595BT AVH-Z7050BT
AVH-X5590BT AVH-X1890DVD AVH-X599BT
AVH-X6550DVD AVH-X2750BT AVH-X6750DVD

*The list is not exhaustive.

If you have any questions, please contact the nearest Pioneer Customer Service in your country. You can refer to http://www.pioneer.com.sg/sg/support/service/index.html for more information.

Sincerely,

Pioneer Electronics AsiaCentre